Privacy Policy
Effective Date: Jan 1, 2025
24by7 Publishing (“we,” “our,” or “us”) is deeply committed to protecting your privacy and the confidentiality of your intellectual property. This Privacy Policy explains how we collect, use, and safeguard your personal data and manuscript files when you use our website (https://www.24by7publishing.com) and our publishing services.
1. Information We Collect
We collect information to provide you with the best possible publishing experience. This includes:
- Personal Information: Name, email address, phone number, shipping address, and billing address provided during account creation or checkout.
- Manuscript and Intellectual Property: Digital files of your book, cover concepts, and any related materials you upload to our platform.
- Financial Data: Transaction details necessary to process payments and disburse royalties. (Note: We do not store raw credit card numbers; all payments are processed securely via RBI-compliant third-party gateways).
- Automated Data: IP addresses, browser types, and usage data collected via cookies to optimize website performance.
2. Manuscript Confidentiality (Our Promise)
We understand that your manuscript is your most valuable asset. Your unpublished manuscript files are treated with the strictest confidentiality. We will never share, sell, or distribute your manuscript files to unauthorized third parties prior to publication, nor will we use your work for any purpose other than providing the formatting, editing, and publishing services you requested.
3. How We Use Your Information
We use your collected data to:
- Fulfill your orders, format your book, and distribute it to global retailers.
- Calculate and disburse your author royalties.
- Communicate with you regarding the status of your publishing project.
- Comply with legal obligations, including tax reporting and banking requirements.
4. Data Sharing and Third Parties
We do not sell your personal data. We may share necessary information with trusted third parties strictly for operational purposes, such as:
- Logistics Partners: To ship your author copies (sharing your shipping address and phone number).
- Payment Processors: To facilitate secure transactions and royalty payouts in compliance with RBI guidelines.
- Global Distributors: To list your published book on platforms like Amazon and Flipkart (sharing only the published book metadata).
5. Data Security
We implement robust, industry-standard security measures to protect your personal information and manuscript files against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to access, update, or request the deletion of your personal data stored on our platform. If you wish to exercise these rights or close your author account, please contact our support team.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page occasionally.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to our privacy officer at:
Email: mail@24by7publishing.com
Address: 13 New Road, Kolkata- 700 051, India