Archives: FAQs
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Q. Can a bookstore or outlet (example: Amazon) offer a discount on my book?
Yes, a bookstore or outlet can offer some discount on top of the MRP (maximum retail price) of the book. But that should not affect the royalty you will earn by default. But, if there is a discount offered by 24by7 Publishing store the royalty might get affected and we will take author’s consent before…
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Q. What payment methods does 24by7Publishing.com accept?
24by7Publishing.com accepts various payment methods including major credit & debit cards, EMI, Phone pay, Wallet pay, PayTM, JioPay, Paypal, wire transfer, mailing checks etc. Please visit the Payments page for the details.
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Q. Will I get the royalty on extra books I order?
No. But, you will get the ‘author’s discount for extra copies you order directly from 24by7 Publishing. However, if you order copies from other outlets/stores like Amazon.in, etc, without a special discount, then you will earn regular royalty.
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Q. Will the book reviewers notify me when my book will get reviewed?
It completely depends on the book-reviewer whether or not to notify the author. Though, the author may request notification in the cover letter to each reviewer. Being very polite in the letter is the key of success, though, there is no guarantee.
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Q. Can I make changes to my book after it gets published?
Yes, definitely. But, you need to pay the new edition fee to update our database, master copy and also to update the applicable outlets/stores (online and or physical) with the new version. This will include assignment of a new ISBN number too. In case of very minor change, please contact with US.
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Q. Is the service exclusive or non-exclusive?
24by7 Publishing almost always operates on a nonexclusive basis while dealing with the primary clients (Authors). That means you can simultaneously sell your book via some other platform while using our service to sell your book. But, you must notify 24by7 Publishing via mail/email regarding the same.
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Q. What are my shipping options? How much should I pay to get the complementary books shipped to my address?
No shipping charge needed within India. 24by7 Publishing has included free shipping of the complementary books as part of all the packages.
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Q. What if I provide the manuscript in a format you do not support? Example HTML?
24by7 Publishing accepts manuscripts in doc, docx, pdf formats where docx is the most preferred format. But, if the author provides the manuscript in any other popular format like HTML etc., we may charge you a conversion fee and convert the same to the accepted format. We cannot tell you the conversion fee upfront as…
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Q. What file formats do you accept?
24by7 Publishing accepts .doc, .docx, .pdf formats where .docx is the most preferred format. But, the manuscript must be put on top of the template provided by us. Also, make sure to use general fonts to eliminate font related issues.
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Q. Are there hidden fees or charges?
There are no hidden fees or charges. If you want to expand the services covered by the package you have selected, we will send you the possible extra cost before you decide to start the processing with 24by7 Publishing.
